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Empathy as a predictive signal: why we devalue AI empathy
1Psychology Department, The Hebrew University of Jerusalem, Jerusalem 91905, Israel; Radcliffe Institute for Advanced Study, Harvard University, Cambridge, MA 02241, USA.
Abstract:
People devalue empathic responses believed to be edited by artificial intelligence (AI). I propose that this reflects the role of empathy as a predictive social signal: genuine human empathy updates expectations about closeness and future commitment, a function that is weakened when empathy becomes cheap, automated, or outsourced.
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