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Toward a multi-level, needs-based approach to cancer navigation: Considerations for service design
Carla Thamm1, Jaqueline Bender2,3, Oluwaseyifunmi Andi Agbejule4
1Caring Futures Institute, College of Nursing and Health Sciences, Flinders University, Adelaide, SA, Australia. carla.thamm@flinders.edu.au.
Patient navigation programs improve cancer care access and support patients through complex health systems. Innovative, flexible models integrating technology are crucial for equitable and sustainable cancer patient navigation.
Area of Science:
- Oncology
- Health Services Research
- Healthcare Management
Background:
- Patient navigation is vital for overcoming barriers in accessing timely, high-quality cancer care.
- It assists individuals in navigating complex healthcare systems, offering various forms of support.
Purpose of the Study:
- To outline considerations for designing innovative, equitable, and sustainable patient navigation programs.
- To emphasize the integration of virtual care and emerging technologies in cancer patient navigation.
Main Methods:
- Drawing on a contemporary Australian patient navigation framework.
- Incorporating global practice standards for cancer patient navigation services.
Main Results:
- Identified the need for flexible, multi-layered navigation programs in resource-constrained settings.
- Highlighted the importance of integrating virtual care and AI for enhanced service delivery and reach.
Conclusions:
- Further global research, practice, and policy development are essential.
- Sustainable cancer patient navigation workforce models and high-quality service delivery require continued effort.
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