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From Searching to Coping, How Chinese Patients With Breast Cancer Navigate Web-Based Health Information:

Jiahui Liu¹, Xingfeng Li¹, Xuying Li²

¹Department of Breast Medicine, Hunan Cancer Hospital, 582 Xianjiahu Road, Yuelu District, Changsha, Hunan, 410013, China, 86 15116394002.

Journal of Medical Internet Research

|March 26, 2026

Summary

This summary is machine-generated.

Patients with breast cancer navigate a complex digital landscape for health information, facing challenges in evaluating quality and making decisions. This study explores their experiences to improve online health support systems.

Keywords:

breast cancer coping strategy decision-making information seeking qualitative research

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Area of Science:

Digital Health
Health Informatics
Patient Experience Research

Background:

Patients with breast cancer increasingly use online resources for health information.
Navigating vast and complex web-based health information presents challenges for patients.
Information quality and conflicts impact patient decision-making and cognitive processes.

Purpose of the Study:

To explore the lived experiences of Chinese breast cancer patients searching for web-based health information.
To provide insights for optimizing digital health information support for cancer patients.
To understand patient psychological and behavioral responses to online health information.

Main Methods:

Qualitative phenomenological study utilizing semistructured interviews.
18 female breast cancer patients recruited from a tertiary cancer hospital in China.
Thematic analysis of interview data to identify key themes and subthemes.

Main Results:

Identified three main themes: information search drivers, cognitive judgments amidst information complexity, and adaptation strategies.
Patients engage in an 'information navigation journey,' continuously searching, evaluating, and adjusting.
Key subthemes include emotion-based search, information authenticity judgment, cognitive confusion, and adaptive coping mechanisms.

Conclusions:

Patient experiences with web-based health information mirror an information navigation journey.
Patients strive for cognitive clarity and emotional balance while seeking health information online.
Findings can inform healthcare providers, platform developers, and policymakers to enhance digital health services and patient support.