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Published on: August 30, 2018
Utilizing Process Mapping as a Framework for Identifying and Prioritizing Barriers to Antibiotic Delivery in
Elizabeth A Gulleen1,2, Johnblack Kabukye3,4, Maiya Grace Block Ngaybe5
1Division of Infectious Diseases and International Medicine, University of Minnesota, Minneapolis, Minnesota, USA.
Process mapping (PM) helps identify and prioritize barriers to timely antibiotic delivery in resource-limited settings. This low-cost method guides healthcare providers in improving antimicrobial access for better patient outcomes.
Area of Science:
- Healthcare Management
- Public Health
- Infectious Disease Control
Background:
- Healthcare providers in resource-limited settings encounter significant structural barriers affecting antibiotic delivery.
- Timely antibiotic initiation is crucial for managing infections, especially in vulnerable populations like those with neutropenic fever.
Purpose of the Study:
- To provide a guide for developing antibiotic delivery process maps using a 5-phase framework.
- To systematically identify and prioritize barriers hindering timely antibiotic initiation.
- To demonstrate the application of process mapping in a real-world setting.
Main Methods:
- Utilized a 5-phase process mapping (PM) framework to analyze antibiotic delivery.
- Applied PM to identify barriers to antimicrobial delivery for neutropenic fever patients at the Uganda Cancer Institute.
- Employed low-cost supplies and open-access software for process map development and analysis.
Main Results:
- Process mapping effectively identified specific structural barriers to antibiotic delivery in the case study.
- The study outlines a systematic approach to prioritizing identified barriers for intervention.
- Guidance is provided on using accessible tools for process map creation and analysis.
Conclusions:
- Process mapping is a valuable, low-cost tool for understanding and improving antibiotic delivery systems.
- Systematic identification and prioritization of barriers are essential for targeted interventions.
- Healthcare providers can leverage process mapping to enhance antimicrobial access and patient care in resource-limited environments.
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