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Addressing Workforce Challenges with an Apprenticeship-Based Training Program for Paraprofessionals in Behavioral
Nicholas D Mian1, Macey Muller2, Erin Singer3
1Department of Life Sciences, College of Professional Studies, University of New Hampshire, Manchester, NH 03101, USA.
A new training program significantly improved behavioral health (BH) paraprofessionals' knowledge, confidence, and competence. This apprenticeship model shows promise for enhancing the BH workforce and reducing burnout.
Area of Science:
- Behavioral Health Workforce Development
- Substance Misuse Intervention
- Professional Training Programs
Background:
- The behavioral health (BH) workforce faces challenges with burnout and turnover, particularly among paraprofessionals and peers working with families affected by substance misuse.
- These frontline workers often possess valuable lived experience but may lack formal education, impacting their effectiveness.
- There is a critical need for effective training strategies to support and enhance the BH paraprofessional workforce.
Purpose of the Study:
- To describe and evaluate a novel training program designed for paraprofessionals in family behavioral health.
- To measure participant satisfaction and the program's effectiveness in improving knowledge, confidence, and perceived competence.
- To explore the program's impact on participants' intentions to continue their careers in behavioral health.
Main Methods:
- A two-level training program was implemented, comprising three online 8-week courses (Level I) and a 12-month supervised apprenticeship (Level II).
- Data were collected from a sample of BH paraprofessionals at baseline, post-Level I, and post-Level II.
- Program satisfaction, knowledge, confidence, perceived competence, and career intentions were assessed.
Main Results:
- High participant satisfaction was reported, with 87% rating the program favorably after Level II.
- Statistically significant improvements were observed in knowledge, confidence, and competence across all measured domains.
- Nearly all participants reported increased confidence (93% post-Level I, 94% post-Level II), and 69% expressed increased interest in continuing their BH careers.
Conclusions:
- The described training program was well-received and demonstrated effectiveness in enhancing paraprofessional skills and confidence.
- Apprenticeship-based training models show preliminary support for strengthening the BH workforce and addressing critical workforce shortages.
- This approach offers a viable strategy for improving the quality of care for families affected by substance misuse.
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