Technostress Creators and Inhibitors: Dual Impacts on Nurses' Psychological and Work Outcomes
Ebtsam Aly Abou Hashish1,2,3,4, Hend Abdou Alnajjar1,2,3
1College of Nursing-Jeddah, King Saud Bin Abdul-Aziz University for Health Sciences, Jeddah, Saudi Arabia.
Nursing Open
|March 31, 2026
Summary
Nurses experience technostress, a strain from digital technology. Supportive measures like training and technical aid can reduce this stress, improving job satisfaction and well-being in healthcare.
Area of Science:
- Nursing Informatics
- Occupational Health Psychology
- Digital Health
Background:
- Digital transformation in healthcare increases nurse exposure to technostress.
- Technostress, a psychological strain from technology use, impacts nurses' work.
- Understanding technostress creators and inhibitors is crucial for nurse well-being.
Purpose of the Study:
- To assess technostress levels in nurses.
- To examine the direct and buffered relationships between technostress creators, inhibitors, and work outcomes.
- To investigate the impact of technostress on strain, job satisfaction, and organizational commitment.
Main Methods:
- A descriptive correlational study design was employed.
- 250 nurses from a Saudi hospital participated using validated questionnaires.
- Statistical analyses included correlation, regression, and structural equation modeling.
Main Results:
- Nurses reported moderate technostress creators and inhibitors.
- Technostress creators negatively impacted job satisfaction and commitment, increasing strain.
- Technostress inhibitors positively influenced job satisfaction and commitment, partially mediating the effects of creators.
Conclusions:
- Technostress poses a significant challenge in digital healthcare, affecting nurse engagement and well-being.
- Digital training, technical support, and nurse involvement in system design can mitigate technostress.
- Interventions should focus on creating supportive digital environments to enhance nurse retention and performance.
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