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Evaluating a Telehealth Coaching and Mobile-Based Digital Engagement Intervention for People With Cancer Using the
Shen Wang1, Toni Rose Jue1, Tim Atkins1
1Osara Health, Eveleigh, NSW, Australia.
Background:
People with cancer often experience unmet needs during treatment and survivorship, which can impact their ability to carry out daily tasks, reduce their quality of life, and limit their participation in work and social activities. Cancer Coach by CancerAid (now known as Osara Health) is a digital health intervention designed to address these needs through a combination of synchronous telehealth coaching and an asynchronous mobile app that supports behavior change and emotional well-being.
Objective:
This study aimed to evaluate the impact of Cancer Coach by CancerAid on the mental and physical health of people with cancer using patient-reported outcomes.
Methods:
Participants were referred to the program via insurers and hospital clinics. Health coaches administered the Patient-Reported Outcomes Measurement Information System 10-item Global Health Short Form via telephone at both the beginning and end of the intervention. This tool measures global physical health (GPH) and global mental health (GMH). Pre- and postintervention scores were analyzed using Wilcoxon signed rank tests. Independent 2-tailed t tests assessed whether changes in GPH and GMH scores were associated with the use of health coaching alone or in combination with the mobile app.
Results:
Statistically significant improvements were observed in both GPH (z=-4.97; P<.001; r=0.37) and GMH (z=-4.53; P<.001; r=0.34), indicating moderate effect sizes in the 89 participants. The average T score point changes of 4.43 for GPH and 4.58 for GMH represented a minimal important change for participants. The improvement in the group GMH T score was reflected in the move from "good" to "very good" mental health status. Participants who engaged with both health coaching and the mobile app showed greater improvements in physical health, whereas those who received health coaching alone exhibited higher gains in mental health. This suggests that the mode of support may influence specific health outcomes.
Conclusions:
The use of the Patient-Reported Outcomes Measurement Information System 10-item Global Health Short Form showed that participants had significant improvements in physical and mental health after participating in the Cancer Coach by CancerAid️ intervention. The integration of telehealth coaching with app-based support may enhance overall well-being and address holistic needs during cancer treatment and survivorship.
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