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Health Communication Campaign Performance During the HEALing Communities Study: Cross-Sectional Examination of
Nicky Lewis1, Jennifer Reynolds2, Diane Krause2
1Indiana University Bloomington, 601 E Kirkwood Avenue, Bloomington, IN, 47405, United States, 1 812 855 6106.
Social media campaigns for opioid use disorder demonstrated higher click-through rates (CTR) and lower cost-per-click (CPC) than banner ads. Localized messaging and spokespersons improved campaign performance, highlighting the need for tailored digital health strategies.
Area of Science:
- Digital Health Communication
- Public Health Campaigns
- Health Services Research
Background:
- Effectiveness of digital health campaign strategies requires further research.
- Understanding campaign performance outcomes is crucial for successful implementation.
- Paid media performance data can inform digital health campaign strategies.
Purpose of the Study:
- Compare the performance of social media versus banner/display advertising for digital health campaigns.
- Analyze differences in click-through rate (CTR) and cost-per-click (CPC) between advertising methods.
- Assess performance variations based on state, community type, message approach, format, and image type.
Main Methods:
- Cross-sectional secondary analysis of the HEALing Communities Study paid media data.
- Compared social media and banner/display advertising using CTR and CPC metrics.
- Examined performance differences across geographic locations, community types, message strategies, and creative elements.
Main Results:
- Social media advertising yielded significantly higher CTR and lower CPC compared to banner/display ads.
- Ohio showed the highest CTR and lowest CPC for social media campaigns.
- Static formats and local spokespersons were associated with higher CTR for both social media and banner/display ads.
Conclusions:
- Social media platforms are more effective in engaging audiences for digital health campaigns compared to banner/display ads.
- Variations in campaign performance by state underscore the importance of message localization and pilot testing.
- Utilizing local spokespersons is recommended over stock spokespersons to enhance campaign effectiveness.
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