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Chatbots and Diabetes: Is There Gender Bias?

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  • 1Department of Ophthalmology, University of California, San Francisco School of Medicine, San Francisco, CA, USA.

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Summary

Four leading AI language models (LLMs) provided responses to a patient's query about diabetic retinopathy. While promising for diabetes education, LLMs require improvements in readability, gender bias, and output accuracy before clinical use.

Keywords:
artificial intelligencediabetic retinopathypatient educationtype 2 diabetes

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Area of Science:

  • Artificial Intelligence in Healthcare
  • Ophthalmology
  • Endocrinology

Background:

  • Diabetic Retinopathy (DR) is a leading cause of vision loss in diabetic patients.
  • Large Language Models (LLMs) are increasingly used for health information dissemination.
  • Assessing the accuracy and safety of LLM-generated health advice is crucial.

Purpose of the Study:

  • To evaluate the quality of responses from four leading LLMs to a clinical scenario concerning Diabetic Retinopathy.
  • To analyze readability, clinical terminology, healthcare recommendations, and privacy considerations in LLM outputs.

Main Methods:

  • Four LLMs (ChatGPT-o1, DeepSeek-v3, Gemini 2.0 Flash, Claude 3.7 Sonnet) were queried with a specific patient case of Type 2 Diabetes Mellitus and vision changes.
  • Responses were analyzed using Flesch-Kincaid Grade Level scoring.
  • Content analysis focused on clinical terminology, healthcare advice, and privacy.

Main Results:

  • All LLMs produced content at high school to college reading levels, exceeding recommended health literacy standards.
  • DeepSeek-v3 used more specialized terminology and referenced specific diabetes guidelines.
  • LLM responses showed varying degrees of gender bias, with DeepSeek exhibiting more discrepancy.

Conclusions:

  • LLMs show potential for patient education in diabetes management and Diabetic Retinopathy.
  • Essential improvements are needed in LLM readability, gender bias reduction, and output appropriateness.
  • Healthcare professionals must critically review and validate LLM-generated information before patient dissemination.