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Chatbots and Diabetes: Is There Gender Bias?
Gloria Wu1, Swara Tewari2, Adrial Wong3
1Department of Ophthalmology, University of California, San Francisco School of Medicine, San Francisco, CA, USA.
Four leading AI language models (LLMs) provided responses to a patient's query about diabetic retinopathy. While promising for diabetes education, LLMs require improvements in readability, gender bias, and output accuracy before clinical use.
Area of Science:
- Artificial Intelligence in Healthcare
- Ophthalmology
- Endocrinology
Background:
- Diabetic Retinopathy (DR) is a leading cause of vision loss in diabetic patients.
- Large Language Models (LLMs) are increasingly used for health information dissemination.
- Assessing the accuracy and safety of LLM-generated health advice is crucial.
Purpose of the Study:
- To evaluate the quality of responses from four leading LLMs to a clinical scenario concerning Diabetic Retinopathy.
- To analyze readability, clinical terminology, healthcare recommendations, and privacy considerations in LLM outputs.
Main Methods:
- Four LLMs (ChatGPT-o1, DeepSeek-v3, Gemini 2.0 Flash, Claude 3.7 Sonnet) were queried with a specific patient case of Type 2 Diabetes Mellitus and vision changes.
- Responses were analyzed using Flesch-Kincaid Grade Level scoring.
- Content analysis focused on clinical terminology, healthcare advice, and privacy.
Main Results:
- All LLMs produced content at high school to college reading levels, exceeding recommended health literacy standards.
- DeepSeek-v3 used more specialized terminology and referenced specific diabetes guidelines.
- LLM responses showed varying degrees of gender bias, with DeepSeek exhibiting more discrepancy.
Conclusions:
- LLMs show potential for patient education in diabetes management and Diabetic Retinopathy.
- Essential improvements are needed in LLM readability, gender bias reduction, and output appropriateness.
- Healthcare professionals must critically review and validate LLM-generated information before patient dissemination.
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