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What Should We Aim for when Addressing Uncertainty from Serious Illness? A Stakeholder Focus Group Study
Rachel Chen1,2, Joodi Mourhli3, Ben Bowers3,4
1University of Cambridge, Department of Public Health and Primary Care (PHPC), Cambridge Biomedical Campus, Cambridge, UK. rachelchen@hms.harvard.edu.
Caring for patients with serious illness involves managing uncertainty. A new model emphasizes building trust, personalizing care, reframing uncertainty, and shared decision-making for better outcomes.
Area of Science:
- Palliative Care
- Clinical Psychology
- Health Systems Research
Background:
- Uncertainty is a constant in serious illness, affecting patients, carers, and healthcare professionals across physical, psychological, and temporal dimensions.
- While uncertainty cannot be eliminated, effective strategies for addressing it in clinical practice remain unclear.
Purpose of the Study:
- To identify core goals and approaches for managing irreducible uncertainty in serious illness.
- To inform the development of interventions for "good care" in the context of serious illness-related uncertainty.
Main Methods:
- A one-day rapid consensus workshop was conducted in the United Kingdom.
- Five mixed focus groups (6-8 participants each) discussed uncertainty and its management in serious illness.
- Inductive reflexive thematic analysis of focus group transcripts generated a thematic model.
Main Results:
- The overarching purpose identified was "Finding security in uncertainty together."
- Four key domains emerged: (1) relationships and trust within the care team, (2) personalized uncertainty management, (3) reframing uncertainty as normal, and (4) shared decision-making and parallel planning.
Conclusions:
- A novel model for approaching uncertainty in serious illness was developed.
- Strengthening relationality across the care team is crucial, shifting focus beyond the individual patient.
- Psychologically reframing living with uncertainty and aligning patient, carer, and clinician needs are essential goals.
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