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Published on: August 1, 2019
Telehealth Competency Evaluation Tools: A Scoping Review
Kelli Garber1, Heather Jones2, Cynthia Chew3
1Ellmer School of Nursing at Old Dominion University, Virginia Beach, Virginia, USA.
Validated telehealth competency assessment tools are lacking for healthcare professionals and students. More research is needed to develop reliable evaluation methods for telehealth education and practice.
Area of Science:
- Healthcare Education
- Digital Health
- Medical Informatics
Background:
- Telehealth is crucial in modern healthcare.
- Effective telehealth adoption requires robust education and training for professionals and students.
- Assessing telehealth competencies is vital for ensuring quality care and effective utilization.
Purpose of the Study:
- To conduct a scoping review on the assessment of telehealth competencies.
- To identify the types of telehealth competencies evaluated in healthcare professionals and students.
- To examine the methods and tools used for evaluating these competencies.
Main Methods:
- A comprehensive literature search was conducted across six electronic databases (January 2024 - February 2025).
- Studies evaluating telehealth competencies using any form of assessment tool were included.
- Rigorous inclusion/exclusion criteria were applied, with dual reviewer evaluation for each article.
Main Results:
- Out of 1,217 screened articles, 36 were included in the review.
- Most evaluations utilized researcher-created tools lacking psychometric validation or adapted non-telehealth tools.
- A scarcity of validated and reliable tools specifically designed to measure telehealth competencies was observed.
Conclusions:
- There is a significant gap in validated and reliable tools for assessing telehealth competencies.
- Existing evaluations often focus narrowly on communication and technology skills, neglecting appropriate use and digital disparities.
- Further research is essential to develop comprehensive, validated telehealth evaluation tools and robust methods to assess educational impacts.
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