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A Pilot Randomized Controlled Trial of 24-h Webcam Access in the Neonatal Intensive Care Unit
Yuri Ozawa1, Aya Sasagawa2, Kazuto Kikuchi3
1Department of Pediatrics, Kyorin University School of Medicine, Tokyo, Japan, ozawa-y@ncchd.go.jp.
Neonatology
|April 13, 2026
Summary
24-hour webcam access in neonatal intensive care units (NICUs) significantly reduced parental anxiety. This technology was well-accepted by families and healthcare staff, showing promise for improved parental well-being.
Area of Science:
- Neonatal Intensive Care Unit (NICU) Technology
- Parental Mental Health in Neonatal Care
- Telemedicine in Healthcare
Background:
- Limited evidence exists for 24-hour live-streaming webcams in Neonatal Intensive Care Units (NICUs).
- There is a growing need to evaluate the impact of such technologies on parental well-being and healthcare workflows.
Purpose of the Study:
- To evaluate the effect of 24-hour webcam access on parental anxiety, bonding, and postpartum depression in a NICU.
- To examine the impact of webcam access on the workflows of healthcare providers.
Main Methods:
- A pilot randomized controlled trial was conducted in a tertiary NICU in Japan.
- Parents of infants with expected stays over one month were randomized to receive 24-hour webcam access or standard care.
- Outcomes included parental anxiety (State-Trait Anxiety Inventory - STAI), bonding (Mother-to-Infant Bonding Scale - MIBS), and staff perceptions.
Main Results:
- Webcam access significantly reduced parental anxiety scores (STAI) at one month post-birth (p<0.001).
- No significant differences were observed in mother-to-infant bonding scores (MIBS) between groups.
- 92% of nurses supported webcam use, and no adverse events were reported.
Conclusions:
- Continuous 24-hour webcam access in the NICU effectively reduced parental anxiety.
- The technology demonstrated good acceptance among staff and families.
- Larger multicenter studies are recommended to validate these findings.

