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Optimizing healthcare through alignment and nurturing across cultures (OHANA)
Cristina Pistacchio1, Daniele Napolitano2, Mariachiara Figura3
1Sitra, Fondazione Policlinico Gemelli IRCCS, Rome, Italy.
Methodsx
|April 20, 2026
Summary
Culturally concordant care, where patients and providers share backgrounds, aims to improve communication. This study explores patient and provider experiences with these programs in Italian hospitals.
Area of Science:
- Healthcare Communication
- Cultural Competency in Medicine
- Patient-Provider Relationships
Background:
- Increasing cultural diversity necessitates strategies for equitable healthcare.
- Cultural concordance, sharing backgrounds between patients and providers, can enhance communication.
- Organizational strategies exist to align patients with concordant providers, but clinical experiences are under-researched.
Purpose of the Study:
- To investigate patient and healthcare professional experiences with culturally concordant care initiatives.
- To explore the practical implementation and impact of cultural concordance systems in healthcare settings.
- To identify facilitators and barriers to effective culturally concordant care.
Main Methods:
- A multicenter qualitative study protocol (OHANA) was developed.
- Semi-structured interviews will be conducted with patients and healthcare professionals.
- Inductive qualitative content analysis will be used to analyze interview data.
Main Results:
- The study aims to identify themes related to communication, perceived benefits, and challenges.
- Exploring patient and provider perspectives on culturally concordant care.
- Understanding the lived experiences within cultural concordance systems.
Conclusions:
- Findings are expected to inform strategies for culturally responsive healthcare.
- This research will provide insights into optimizing healthcare delivery for diverse populations.
- The study contributes to understanding the nuances of implementing cultural concordance in clinical practice.
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