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The resident call points system: A quantitative framework for equitable workload distribution in neurosurgical
Temitope M Adegbenro1, Ali H Bangash1, Rose Fluss1
1Department of Neurological Surgery, Montefiore Medical Center/Albert Einstein College of Medicine, Bronx, NY, USA.
American Journal of Surgery
|April 23, 2026
Summary
The Resident Call Points (RCP) System improved workload equity and reduced duty-hour violations in neurosurgery residents. This framework promotes fairness and may enhance compliance in graduate medical education.
Area of Science:
- Medical Education
- Neurosurgery Training
- Workload Management
Background:
- Workload equity is crucial for resident well-being, yet current duty-hour restrictions are insufficient.
- Disparities in workload distribution negatively impact resident well-being.
- Objective measurement of call burden is needed to ensure equitable training.
Purpose of the Study:
- To evaluate the effectiveness of a Resident Call Points (RCP) System in promoting workload equity.
- To assess the RCP System's impact on reducing disparities in workload variance.
- To determine if the RCP System improves duty hour compliance among residents.
Main Methods:
- Retrospective analysis of call burden for 94 junior neurosurgical residents over 22 years.
- Implementation of a weighted call-allocation framework (RCP System) to quantify and balance resident call burden.
- Comparison of workload equity (RCP variance) and call burden (median RCP) between pre-RCP (G1) and post-RCP (G2) periods, alongside duty-hour compliance data.
Main Results:
- The RCP system significantly decreased workload variance, indicating improved equity in call distribution (G2 vs. G1).
- Reported duty-hour violations decreased from 34% to 11.1% post-implementation (p < 0.001).
- While overall variance decreased, the median RCP increased for PGY-3 residents, suggesting a higher workload for this specific year.
Conclusions:
- The RCP system effectively promotes equity in call schedules by reducing workload variance.
- The RCP system is associated with improved resident compliance with duty hours.
- This system offers a reproducible framework for enhancing fairness and compliance in graduate medical education.
