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Increasing Use of Digital Technologies Among Homeless-Experienced Veterans, 2022-2024.

Jack Tsai1,2,3, Austin Lampros1

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Public Health Reports (Washington, D.C. : 1974)
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Homeless veterans show increased smartphone and computer ownership, alongside greater internet usage from 2022-2024. Despite progress, over a fifth still lack essential digital access, highlighting ongoing needs for technology interventions.

Keywords:
digital accesshomelessnessveterans

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Area of Science:

  • Digital Inclusion
  • Public Health
  • Veteran Affairs

Background:

  • Homeless veterans often face barriers to social integration due to limited digital technology access.
  • Understanding digital technology adoption is crucial for improving social inclusion among this vulnerable population.

Purpose of the Study:

  • To assess trends in digital technology ownership and internet use among homeless-experienced veterans (HEV) between 2022 and 2024.
  • To provide updated prevalence rates of digital tool access and usage within the HEV community.

Main Methods:

  • Analysis of national survey data from homeless-experienced veterans across three years (2022-2024).
  • Comparison of cell phone, smartphone, computer/laptop ownership, and internet usage frequency.
  • Examination of trends in digital access and use over the study period.

Main Results:

  • Smartphone ownership increased from 69.1% to 72.3%; computer/laptop ownership rose from 36.7% to 38.5%.
  • Occasional internet use grew from 75.8% to 79.0%; frequent use increased from 71.9% to 77.3%.
  • No significant change in basic cell phone ownership was observed, but overall digital engagement shows an upward trend.

Conclusions:

  • Digital technology adoption is increasing among homeless veterans, indicating progress in access.
  • Significant gaps persist, with over 20% lacking basic digital tools or internet access.
  • Further research and targeted interventions are necessary to enhance technology uptake and bridge remaining digital divides.