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Humanizing or mechanizing the self? How mindset moderates AI usage on employee self-perception and job crafting
Xinyan Mu1, Jiayi Zheng1, Yanbin Liu1
1Business School, NingboTech University, No.1 South Qianhu Road, Ningbo, 315100, China.
Employee mindset significantly influences how artificial intelligence (AI) impacts job roles. A growth mindset fosters positive self-perceptions and job crafting with AI, while a fixed mindset can lead to reduced engagement.
Area of Science:
- Organizational Psychology
- Human-Computer Interaction
- Management Science
Background:
- The integration of artificial intelligence (AI) into the workplace is transforming employee roles and responsibilities.
- Understanding how employees interpret and adapt to AI-enabled work environments is crucial for organizational success.
- Existing research often overlooks the nuanced psychological factors influencing employee responses to AI.
Purpose of the Study:
- To investigate the relationship between AI usage, employee self-perceptions, and job crafting.
- To examine the moderating effect of implicit mindsets (growth vs. fixed) on these relationships.
- To provide a deeper understanding of how AI influences employee identity and work adjustments.
Main Methods:
- A two-wave survey design was employed to collect data from full-time employees with AI experience.
- Participants were recruited via an online platform, resulting in a final sample of 252 employees.
- Statistical analyses were conducted to test the proposed hypotheses regarding AI usage, self-perceptions, job crafting, and mindsets.
Main Results:
- AI usage's effect on self-perception and job crafting is contingent upon an employee's implicit mindset.
- Employees with a growth mindset exhibited enhanced self-perception of humanity and increased job crafting when using AI.
- Conversely, employees with a fixed mindset showed enhanced self-perception of instrumentality and reduced job crafting with AI.
Conclusions:
- Implicit mindsets play a critical role in mediating employee responses to AI implementation.
- AI's influence on employees is not uniform and is significantly shaped by individual psychological orientations.
- The findings offer valuable theoretical insights, drawing on identity theory, and practical implications for managing AI adoption in organizations.
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