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Lessons Learned from Implementing a Centrally Organized, Cross-Sectoral, Patient-Centered Treatment Coordination
Jeanette Röhrig1,2, Lorenz Sutter3,4, Elke Prestin5
1Klinikum Stuttgart, Clinic for Addiction Medicine and Addictive Behavior, Stuttgart, Germany, j.roehrig@klinikum-stuttgart.de.
The ASSIST intervention did not improve patient satisfaction but increased access to addiction services. Implementation challenges, including low staff adherence and external disruptions, limited the study's success and generalizability.
Area of Science:
- Addiction medicine
- Health services research
- Implementation science
Background:
- Effective treatments for substance use disorders (SUDs) exist but have low uptake in Germany due to system complexity, poor coordination, and stigma.
- Innovative, patient-centered care models are needed but face implementation challenges.
Purpose of the Study:
- To evaluate the effectiveness of the ASSIST intervention, a sector-independent, individualized treatment coordination model, compared to standard care for individuals with SUDs.
- To assess patient satisfaction, empowerment, quality of life, treatment allocation, and retention.
Main Methods:
- A randomized controlled trial (RCT) comparing the ASSIST intervention group with a waiting control group (WCG).
- Participants (N=304) with SUDs or at risk were assessed at four time points over six months.
- Primary outcome: change in patient satisfaction (ZUF-8); secondary outcomes: empowerment, quality of life, treatment access, and retention.
Main Results:
- No significant differences in patient satisfaction (ZUF-8) or secondary outcomes between the ASSIST and WCG groups.
- ASSIST participants showed significantly higher rates of accessing addiction support services compared to the WCG.
- Low adherence among support service staff indicated implementation fidelity issues.
Conclusions:
- The ASSIST intervention's success was hindered by pandemic conditions and limited stakeholder support, restricting generalizability.
- Despite challenges, the study offers insights into implementing health interventions in addiction care, emphasizing stakeholder commitment and flexibility.
- Future interventions require robust contingency planning for external disruptions.
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