The First Telementoring Programme in Latvia: A Qualitative Study of the "ECHO School of Psychiatry" for General...

Background/Objectives: Previous research has shown that mental disorders are common in the general population in Latvia, while access to specialised psychiatric services is limited, particularly in rural areas. General practitioners, therefore, have a crucial role in the early detection and management of these conditions. Previous studies and national initiatives have highlighted an unmet need for continuing education in psychiatry tailored to the Latvian primary care context. In response, the first Latvian telementoring programme, the "ECHO School of Psychiatry" (Extension for Community Healthcare Outcomes, ECHO), was launched in 2023 to enhance general practitioners' competencies and decision-making in mental healthcare. This study explored general practitioners' experiences and perceptions of participation in the programme and its perceived impact on their practice, using a qualitative approach. Methods: Thirteen women general practitioners who had participated in the programme between October 2023 and February 2025 were recruited using voluntary response sampling, via email invitations from programme coordinators. Individual semi-structured interviews were conducted remotely between May and September 2025, audio-recorded, transcribed verbatim, and the resulting transcripts were analysed thematically using an inductive approach, supported by NVivo software. Data collection continued until no new themes emerged. Results: Four main themes emerged from the thematic analysis: (1) participants' perceptions of the structure and educational value of the programme; (2) perceived impact of the programme on clinical practice and decision-making; (3) programme limitations in addressing professional isolation and fostering collaboration; (4) suggestions for programme improvement. Themes illustrate participants' perceptions of the programme's value, its impact on practice, and recommendations for further development. Conclusions: This study provides insights into the strengths and areas for improvement of the "ECHO School of Psychiatry" as perceived by general practitioners. It also acknowledges current challenges in primary care, such as limited access to specialists and professional isolation.