[Applications of artificial intelligence for efficient hospital processes : From hype to clinical relief]

The use of artificial intelligence (AI) offers significant potential to increase efficiency in hospitals, particularly in the context of demographic change and staff shortages. Generative and agent-based AI enable the automation of complex clinical and administrative processes, including ambient listening, AI scribes, reporting and voice input, medical letter writing, guideline support as well as capacity management and coding. To sustainably realize these potentials, consistent operationalization, integration into existing processes, addressing regulatory hurdles and safeguarding medical expertise are required. By taking over time-consuming routine tasks, AI creates cognitive space for patient care and complex decision-making, thereby measurably contributing to relieving clinical staff and optimizing hospital workflows.