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E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

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Evaluating ChatGPT's Educational Suitability for Patient Primary Care Queries.

Monica Khadka¹, Riya Rupareliya², Deepali Khadka³

¹University of South Florida Health Morsani College of Medicine, Tampa, FL.

Primer (Leawood, Kan.)

|May 11, 2026

Summary

ChatGPT responses to common primary care questions are mostly appropriate and informative. While readable at a college level, this AI shows potential as a supplementary patient education tool.

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Area of Science:

Medical Informatics
Artificial Intelligence in Healthcare
Patient Education

Background:

ChatGPT, an AI language model, is increasingly used for online health information.
Patient queries for primary care diagnoses are common online searches.

Purpose of the Study:

Evaluate ChatGPT's responses for appropriateness, readability, and educational value.
Assess AI-generated medical information for 10 common primary care conditions.

Main Methods:

Two physicians rated ChatGPT responses for appropriateness (accuracy, comprehensiveness, clarity) on a 5-point scale.
Readability assessed using Flesch Reading Ease and Flesch-Kincaid Grade Level.
Educational value evaluated across basic knowledge, diagnosis, treatment, and prevention.

Main Results:

92.5% of ChatGPT responses were deemed appropriate by both reviewers.
Appropriateness was highest for basic knowledge compared to diagnosis, treatment, or prevention.
Responses indicated a college graduate reading level (mean FRE 25.64, median FKGL 12.61).

Conclusions:

ChatGPT responses are largely appropriate for patient health queries.
The AI demonstrates potential as a supplementary tool for patient health education.
Further research may explore AI's role in primary care information dissemination.