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Unlocking the Full Potential of Health Care Teams: How Artificial Intelligence Can Help
Manchi Monica Hsu1, Benny Bikash Pokharel1, Jacqueline Kueper2
1Faculty of Medicine, University of British Columbia, 317-2194 Health Sciences Mall, Vancouver, BC, V6T 1Z3, Canada, 1 6048229836.
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Developing effective health care teams is critical to meet the rising complexity in patient care. However, optimizing team composition, interpersonal dynamics, and care processes in complex health care systems requires processing vast amounts of data that capture fluid interactions among professionals-a task that has been cumbersome, costly, and avoided by most organizations. Well-designed artificial intelligence (AI) tools can meaningfully advance the frontier of health care teamwork, but the application of AI in this regard has been lagging. To support this development, we outline the potential for AI to help optimize team composition, strengthen norms and relationships among professionals, and standardize team-based clinical care processes. These applications can improve the integration of health care teams. Given the importance of relevant data for realizing such advances, we describe the potential types and sources of data that can support AI development. Furthermore, we highlight enabling strategies, including data-sharing alliances and leadership engagement to address privacy, interoperability, and ethical considerations. We propose a sequenced roadmap for piloting these applications based on technological readiness and clinical feasibility, ensuring that human oversight remains central as AI tools are introduced into complex care environments.
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