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Alleviating administrative burdens in rental assistance promotes access and program efficiency
Tyler Simko1, Rebecca A Johnson2
1Department of Political Science, University of Michigan, Ann Arbor, MI 48109.
Summary
Reducing administrative burdens in emergency rental assistance programs significantly boosts application approval rates and processing speed. This simplification helps more eligible renters access crucial housing stability support without increasing fraud risks.
Area of Science:
- Public Policy Analysis
- Economics of Government Programs
- Housing Stability Research
Background:
- Government programs often impose administrative burdens, hindering access to essential benefits for qualified individuals.
- Evaluating the causal impact of reducing these burdens is challenging due to the infrequency of amenable program changes.
- Emergency Rental Assistance (ERA) program, distributing over $46 billion, aimed to enhance housing stability during the COVID-19 pandemic.
Purpose of the Study:
- To causally evaluate the impact of reducing administrative burdens for Emergency Rental Assistance applicants.
- To quantify the effect of simplifying documentation requirements on application outcomes.
- To assess the influence of administrative changes on program efficiency and integrity.
Main Methods:
- Utilized quasi-experimental methods with strict eligibility cutoffs on application data from two state housing authorities.
- Analyzed quasi-random changes in documentation requirements, specifically replacing manual income verification with automated checks.
- Leveraged ERA audit data to examine fraud instances post-policy change.
Main Results:
- Replacing separate income verification documents with an automated eligibility check increased application approval probability by approximately 15 percentage points.
- Eligible applications were processed nearly two weeks faster, streamlining access to critical rental assistance.
- No detectable increase in suspected fraud was observed despite higher approval rates and efficiency gains.
Conclusions:
- Simplifying administrative requirements, such as through automated eligibility checks, can significantly improve access to and efficiency of government assistance programs.
- Reducing administrative burdens in the ERA program enhanced housing stability for renters without compromising program integrity.
- Policy recommendations should consider streamlining application processes to maximize benefit delivery and recipient support.
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