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Digital Maturity and Digital Transformation of Municipal Health Care
Johannes Kriegel1,2, Clemens Rissbacher2,3
1Departments of Health, Social and Public Management, University of Applied Sciences Upper Austria, Linz, Austria.
Background:
Primary health care forms the backbone of comprehensive and patient-centered healthcare in Austria and Germany. Particularly in rural areas, there are increasing gaps in local patient care.
Objectives:
Hybrid health care services should ensure multidisciplinary primary health care at the community level.
Methods:
A mixed-methods approach consisting of a semi-structured literature review and an online survey of mayors and heads of administration in municipalities in Upper Austria and Upper Bavaria (12/2025, N=757, n=78, rr=10.3%) was conducted.
Results:
An average level of digital maturity was identified in municipalities of Upper Austria and Upper Bavaria. Furthermore, the future establishment and expansion of digital health care services was identified as a key lever.
Conclusion:
In the future, primary health care at the community level will be characterized by hybrid healthcare services.
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