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Improving Hypertension Control through a Standardized Workflow at the University of Kansas SOM-Wichita Department of
1The University of Kansas School of Medicine-Wichita, Wichita, Kansas, Department of Internal Medicine.
Insights
Implementing a standardized workflow with home blood pressure (BP) monitoring improved hypertension control rates. This quality improvement initiative achieved better BP management, exceeding national averages.
Area of Science:
- Cardiology
- Public Health
- Health Services Research
Background:
- Uncontrolled hypertension is a major cause of cardiovascular disease and mortality.
- Delayed blood pressure (BP) follow-up after medication changes hinders optimal patient management.
- A quality improvement initiative addressed inconsistent BP rechecks at an internal medicine clinic.
Purpose of the Study:
- To implement a standardized two-week BP recheck workflow.
- To improve timely BP follow-up and medication titration.
- To achieve a clinic-wide BP control rate at or above the 75th national percentile.
Main Methods:
- A quality improvement initiative was conducted from August 2023 to March 2024.
- A standardized hypertension follow-up and medication titration workflow was introduced.
- Self-measured BP (SMBP) monitoring was offered to patients with elevated BP, supported by education and structured follow-up.
Main Results:
- Hypertension control improved significantly, rising from 66% to 76% by October 2025, surpassing the national average of 62%.
- Modest improvements were observed in same-visit (14%) and two-week (4%) BP rechecks.
- Sustained staff education and workflow reinforcement correlated with improved outcomes.
Conclusions:
- A standardized, team-based workflow integrating home BP monitoring enhances BP control.
- This model demonstrates scalability for effective chronic disease management.
- Improved BP control was achieved through structured protocols and patient engagement.
Introduction:
Uncontrolled hypertension remains a leading cause of preventable cardiovascular morbidity and mortality. Despite frequent clinic visits, timely follow-up for elevated blood pressure (BP) is often inconsistent, delaying medication adjustments. At the University of Kansas School of Medicine Center for Health Care (CHC) Internal Medicine Clinic, BP rechecks were often delayed for months after medication changes, contributing to suboptimal control. To address this gap, we implemented a standardized two-week BP recheck workflow supported by provider education, nursing engagement, and home BP monitoring. The aim was to improve timely BP rechecks and achieve a clinic-wide BP control rate at or above the 75th national percentile.
Methods:
This quality improvement initiative was implemented from August 2023 to March 2024, with outcomes tracked longitudinally. A standardized hypertension follow-up and medication titration workflow, modeled after Kaiser Northern California guidelines, was introduced. Clinicians documented BP targets and follow-up plans. Patients with repeated BP >130/80 mmHg were offered self-measured BP (SMBP) monitoring, using shared decision-making to determine home or nursing follow-up. Participants received education, BP logs, and instructions, and BP readings were documented in REDCap® or the patient portal. Educational sessions reinforced workflow consistency and care coordination.
Results:
Same-visit and two-week BP rechecks showed modest improvement (14% and 4%, respectively), but hypertension control improved substantially, increasing from 66% in 2023 to 76% by October 2025, exceeding the national average of 62%. Improvements correlated with ongoing staff education and reinforcement of the standardized workflow.
Conclusions:
A standardized, team-based workflow incorporating home BP monitoring and a structured treatment algorithm improved BP control, demonstrating a scalable model for chronic disease management.
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