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Engagement of Users in Digital Health Applications: Scoping Review
Melek Aktas1, Linda Cambon2, Olivier Aromatario1
1Mérisp Team Labelled League Against Cancer (CIC 1401), BPH (U1219), INSERM, University of Bordeaux, 146 Rue Léo Saignat, Bordeaux, 33000, France.
JMIR Mhealth and Uhealth
|May 15, 2026
Summary
User engagement is key for mobile health (mHealth) success. This review found engagement involves usage, user experience, or both, and requires user involvement throughout mHealth development for better health outcomes.
Area of Science:
- Digital Health
- Health Informatics
- Human-Computer Interaction
Background:
- Mobile health (mHealth) leverages mobile technology for health promotion and disease prevention.
- Low adoption and user attrition are significant challenges in mHealth interventions.
- Conceptualizing user participation is vital for enhancing mHealth effectiveness.
Conclusions:
- User engagement in mHealth is a dynamic process, integrating quantitative use and subjective experience.
- Addressing users' evolving needs and context requires their involvement in all mHealth development stages.
- Findings will inform an e-Delphi study to establish consensus on engagement criteria.
