Related Experiment Video
Updated: May 18, 2026
Measuring Maxillary Posterior Tooth Movement: A Model Assessment using Palatal and Dental Superimposition
Published on: February 23, 2024
Patients' Treatment Experiences With Orthodontic Fixed Appliances, Clear Aligners and Direct-to-Consumer Clear
Sherry Lee1, Ben K Daniel2, Li Mei1
1Department of Oral Sciences, Sir John Walsh Research Institute, Faculty of Dentistry, University of Otago, Dunedin, New Zealand.
Aim:
Understanding the orthodontic patient experience is critical in providing enhanced patient-centred care. Qualitative methods were employed to gain insight into the factors shaping an individual's orthodontic treatment experience.
Objectives:
(1) To understand orthodontic patient experience regarding treatment progress, interactions with their treating practitioner and treatment outcome. (2) To explore the challenges patients faced during treatment.
Materials And Methods:
An exploratory qualitative case study was completed. Thirty adults who completed orthodontic treatment either with fixed appliances, clear aligners, or direct-to-consumer clear aligners were recruited. One-to-one, semi-structured interviews were conducted, and the interview transcripts were analysed with NVivo software.
Results:
Three principal themes were identified: patients' experiences with orthodontic treatment, challenges encountered during treatment, and suggested improvements to enhance the patient experience. Most participants reported positive experiences with orthodontic treatment. They also reported an increase in self-confidence following treatment. Positive interactions with the orthodontic team elevated the overall experience. In addition, participants revealed their experience of pain and trauma to the soft tissues. A few participants suggested improvements to enhance their overall experience, including flexibility in appointment times and more emphasis on the importance of elastic wear.
Conclusions:
Patient experience with orthodontic treatment in New Zealand was primarily positive, with few suggested improvements. There was increased self-confidence and dental health awareness following treatment. Commonly encountered problems included gingival trauma, pain, and the effects of the COVID-19 pandemic. Lower expectations of treatment outcomes emerged as a critical theme in the direct-to-consumer clear aligner group.
