Factors Affecting Job Satisfaction Among Diagnostic Radiography Technologists in Kuwait: A Mixed-Methods Research...

Job satisfaction plays an important role in the retention of employees. The main factors that affect job satisfaction include nine components, which are payment, promotions, supervision, fringe benefits, contingent rewards, operating conditions, co-workers, nature of work, and communication.

This study aimed to determine the factors that affect the job satisfaction among diagnostic radiography technologists (DRTs) in Kuwait.

The research utilized a mixed-methods approach. Part I was a questionnaire study, which consisted of 32 questions, distributed electronically to the technologists in Kuwait's hospitals. Part II involved 12 face-to-face semistructured interviews. The responses were collected and statistically processed using SPSS version 20.

The mean satisfaction level of DRTs was 136. Fifty-one percent (51%) were satisfied, 37% were neutral, and the remaining 11.6% were dissatisfied. Nine domains were analyzed, and it was found that nationality, gender, and education significantly impacted satisfaction levels, whereas non-Kuwaiti, males, and graduates with a B.Sc. showed higher levels of satisfaction (p < 0.05). The thematic analysis has determined three emerging themes, each with two subthemes, that provide a deeper understanding of the factors contributing to their work-related well-being. These themes are recognition and organizational support, professional growth and compensation, work environment, and educational impact.

The general satisfaction among the DRTs in the Kuwaiti governmental hospitals was skewed to moderate to high satisfaction levels. The findings suggest that government policymakers should focus on improving promotion programs and career development for radiographers.

This paper provides insights into radiographers' job satisfaction, guiding workforce policy and professional development initiatives.