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An indicators framework to evaluate assistive technology impacts on society in emerging countries
Paulo Alexandre Correia de Jesus1, Jordam Wilson Lourenço1, Virginia Thomasi2
1Industrial and Systems Engineering Graduate Program - PPGEPS, Pontifical Catholic University of Paraná, Curitiba, PR, Brazil.
Disability and Rehabilitation. Assistive Technology
|May 21, 2026
Summary
This study introduces a new framework to assess the societal impact of Assistive Technology (AT) in emerging economies. It prioritizes user experiences to better evaluate AT
Area of Science:
- Rehabilitation Engineering
- Health Services Research
- Disability Studies
Background:
- Globally, 1.3 billion people live with disabilities, facing barriers to societal participation.
- Assistive Technology (AT) is crucial for enhancing autonomy and reducing inequalities for individuals with disabilities.
- Evaluating the societal impact of AT is complex, especially in diverse socioeconomic settings like emerging economies.
Purpose of the Study:
- To propose a framework with indicators for measuring and evaluating the societal impacts of AT development and dissemination in emerging countries.
- To address the challenge of assessing AT's real-world impact in heterogeneous socioeconomic contexts.
- To provide a structured approach for understanding AT's broader societal contributions.
Main Methods:
- A Systematic Literature Review identified 14 impact dimensions and 40 indicators for AT's societal impacts.
- A Fuzzy Delphi process, involving 15 AT experts and 15 AT users, refined the indicators to 28.
- Stepwise Weight Assessment Ratio Analysis (SWARA) was preliminarily applied to integrate user-derived priorities.
Main Results:
- The developed framework incorporates user prioritization, moving beyond purely functional metrics.
- It includes psychosocial and quality-of-life dimensions in the evaluation of AT.
- A refined set of 28 indicators was established through expert and user evaluation.
Conclusions:
- The framework supports informed decision-making for AT developers, managers, policymakers, and stakeholders.
- It emphasizes the critical need to integrate users' lived experiences into AT evaluation and development.
- This approach enhances the assessment of AT's societal impact, particularly in emerging economies.