Emotion-Adaptive Large Language Model-Driven Clinical Decision Support: User Evaluation of the Empathic Clinical

Tongze Zhang1, Sang Won Bae1, Tammy Chung2

  • 1Department of Systems Engineering, Human-Computer Interaction and Human-Centered AI Systems Lab, AI for Healthcare Lab, Charles V. Schaefer, Jr. School of Engineering and Science, Stevens Institute of Technology, Hoboken, NJ, United States.

JMIR Human Factors
|May 22, 2026
PubMed
Summary

This study introduces an empathic clinical decision support system (empathic-CDSS) that uses AI to provide personalized, emotionally aware explanations for clinical predictions. The system enhances trust and usability by adapting communication to user emotions, improving AI interpretability in healthcare.