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Generative AI in Dutch General Practice: A Pilot Study of Current Use and Future Perspectives.
A M C Hoynck van Papendrecht1, R E Harskamp1, H Pirnejad1,2
1Department of General Practice, Amsterdam UMC, Amsterdam, The Netherlands.
Studies in Health Technology and Informatics
|May 23, 2026
Summary
Generative artificial intelligence (GenAI) can support Dutch general practitioners (GPs) with documentation and communication. However, GPs require careful integration, clear governance, and transparency for safe and acceptable use in primary care.
Area of Science:
- Primary Care Medicine
- Health Informatics
- Artificial Intelligence in Healthcare
Background:
- Dutch general practice faces significant challenges due to workforce shortages and administrative burdens.
- Generative artificial intelligence (GenAI) is proposed as a solution for documentation, communication, and clinical reasoning support in primary care.
- The real-world application and evaluation of GenAI in primary care settings are not well understood.
Purpose of the Study:
- To explore current GenAI usage among Dutch general practitioners (GPs).
- To identify perceived benefits and barriers associated with GenAI implementation in general practice.
- To determine necessary conditions for the responsible adoption of GenAI in primary care.
Main Methods:
- An exploratory pilot study involving 13 Dutch GPs.
- Semi-structured interviews were conducted until thematic saturation was achieved.
- Reflexive thematic analysis was used to identify key themes, supplemented by manual sentiment scoring of coded excerpts.
Main Results:
- Five major themes emerged: GenAI as support without replacing clinical judgment, the necessity of EHR and workflow integration, significant barriers related to privacy/governance/liability, tensions with professional identity, and trust linked to transparency.
- GPs perceive GenAI as potentially valuable when integrated and governed properly.
- Clear conditions for safe and acceptable GenAI use were articulated by participants.
Conclusions:
- GenAI holds potential value for supporting Dutch general practice, provided it is well-integrated and governed.
- Addressing concerns regarding privacy, governance, liability, professional identity, and trust is crucial for successful implementation.
- Findings are context-specific and hypothesis-generating, requiring further research for generalizability.