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Heuristic Evaluation of a Web-Based Telemonitoring Application for Chronic Obstructive Pulmonary Disease
Julie Egmose1, Pernille Heckendorff Secher1, Thomas Kronborg1
1Department of Health Science and Technology, Aalborg University, Aalborg, Denmark.
Studies in Health Technology and Informatics
|May 23, 2026
Summary
Technical experts found many usability issues in a web-based telemonitoring app for Chronic Obstructive Pulmonary disease (COPD). Improvements are needed, and patient feedback is crucial for future development.
Area of Science:
- Digital health interventions
- Human-computer interaction
- Respiratory medicine
Background:
- Chronic Obstructive Pulmonary disease (COPD) management requires continuous patient monitoring.
- Web-based telemonitoring applications offer potential for remote COPD care.
- Usability is critical for the adoption and effectiveness of digital health tools.
Purpose of the Study:
- To evaluate the usability of a specific web-based telemonitoring application designed for COPD patients.
- To identify usability problems through heuristic evaluation by technical experts.
Main Methods:
- Heuristic evaluation was conducted by a team of technical experts.
- The evaluation focused on a web-based telemonitoring application for Chronic Obstructive Pulmonary disease.
Main Results:
- A total of 138 usability problems were identified.
- 41% of the identified problems were classified as major usability issues.
- The findings highlight significant areas for improvement in the application's design.
Conclusions:
- The current usability of the telemonitoring application requires substantial enhancement.
- Future iterations should incorporate end-user feedback to improve patient-centered design.
- Usability issues may impede the effective remote management of COPD patients.
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