AI-Based Dialogue Systems for Informed Consent in Radiology: Professional Perspectives from the KIPA Study
Patricia Gleim1,2, Carolin Heizmann1,2, Mascha Goldschmitt3
1Human-Technology Interaction Lab, University of Freiburg - Medical Center, Freiburg im Breisgau, Germany.
None:
Informed consent in radiology is often constrained by limited time and patient preparation. The KIPA project combines digital consent forms with an AI-based dialogue system that allows patients to review information and ask questions before imaging procedures. This study explores how radiologists and medical assistants perceive the system's integration into clinical workflows. Semi-structured interviews and usability testing with twelve healthcare professionals from university hospitals in Germany were analyzed using qualitative content analysis. Participants expressed cautious optimism: KIPA may improve patient understanding, standardization, and workflow efficiency, yet consent remains a relational process requiring human interaction. Overall, KIPA appears promising as a supportive tool that can enhance informed consent and patient empowerment without replacing personal communication.
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