Factors That Impact In-Patients Use of an App: An Exploratory Study

In line with the rise in digital health and patient-centred care, patients expect personalised medicines information reflecting their preferences and priorities. This study explores factors influencing patients' use of an app (MINI-Q app) designed to capture their medicines information needs in a hospital setting. A qualitative exploratory design with 20 adult patients using observation and interview was used. Three themes were identified: confidence, engagement, and app design that works. This study demonstrates that with appropriate support and user-centred design, hospitalised patients can successfully engage with digital health technology.