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Digital Health Tool Usability and Redesign: Preliminary Scoping Review Findings.

Liesbeth van den Berg¹, Linda Peute¹, Thomas Engelsma¹

¹Amsterdam UMC location University of Amsterdam, Department of Medical Informatics, eHealth Living and Learning Lab, Amsterdam, the Netherlands.

Studies in Health Technology and Informatics

|May 23, 2026

Summary

This scoping review examines how user feedback improves digital health tool design. It found 102 studies detailing usability evaluations and redesign outcomes for various user groups and platforms.

Keywords:

Human-centered design digital health tool human factors scoping review usability user experience

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Area of Science:

Health Informatics
Human-Computer Interaction
Software Engineering

Background:

Digital health tools (DHTs) are increasingly prevalent in healthcare.
Limited research exists on how usability and user experience (UX) findings translate into improved DHT design.
Understanding this link is crucial for developing effective and user-centered digital health solutions.

Purpose of the Study:

To conduct a scoping review of studies that report both usability evaluations and subsequent redesign outcomes for digital health tools.
To identify common user groups, platform types, and design trends in DHTs that undergo usability improvements.
To provide insights into the process of iterating DHT design based on user feedback.

Main Methods:

A systematic literature search was conducted across five major databases.
Studies were included if they reported both usability evaluation methods and documented redesign or improvement outcomes.
A total of 102 studies met the inclusion criteria for this review.

Main Results:

The review identified 102 relevant studies, focusing on the link between usability insights and DHT redesign.
Four primary user groups were categorized: patients, healthcare professionals, public health users, and mixed groups.
The majority of digital health tools reviewed were newly developed (68%), with web-based (36%) and mobile-based (32%) applications being the most common formats.

Conclusions:

Usability and UX studies provide valuable data for enhancing digital health tool design.
The findings highlight the importance of user-centered design principles in the development of web and mobile health applications.
Further research can build upon these insights to optimize the design and implementation of future digital health interventions.