Digital Health Tool Usability and Redesign: Preliminary Scoping Review Findings

Few usability or user experience studies report how insights resulted in improved digital health tool (DHT) design. Therefore, this paper reports on preliminary findings of a scoping review that examines this topic. A systematic search in five databases led to the inclusion of 102 studies that met the inclusion criteria, namely those reporting both usability evaluation and redesign outcomes. Categorisation of these studies identified four user groups: patients, healthcare professionals, public health users, and mixed groups. Many DTHs were web- (36%) or mobile-based (32%) applications, and most often newly developed (68%).