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When artificial intelligence becomes a job resource: how psychological capital fuels innovation in algorithm-driven
Yanru Liu1, Qing Tian1, Jiachun Chen1
1School of Business, Macau University of Science & Technology, Taipa, Macao SAR, China.
Artificial intelligence (AI) adoption boosts employees' innovative work behavior (IWB) by enhancing psychological capital. A supportive error management culture further strengthens this positive AI-innovation link.
Area of Science:
- Organizational Psychology
- Human Resource Management
- Technology Adoption
Background:
- Employee innovation is crucial for organizational success.
- Understanding the impact of Artificial Intelligence (AI) on employee behavior is essential.
- The role of psychological capital and error management culture in the AI adoption process requires further investigation.
Purpose of the Study:
- To examine the relationship between AI adoption and employees' innovative work behavior (IWB).
- To investigate the mediating role of psychological capital in the AI adoption-IWB link.
- To explore the moderating effect of perceived error management culture on this relationship.
Main Methods:
- Two-wave survey data were collected from employees.
- Statistical analyses were performed using SPSS 27.0 and Mplus 8.0.
- The study employed a "technology-psychology-behavior" framework, extending Job Demands-Resources (JD-R) theory.
Main Results:
- AI adoption positively influences employees' psychological capital.
- Psychological capital, in turn, positively impacts innovative work behavior (IWB).
- Perceived error management culture enhances the positive relationship between AI adoption and psychological capital, strengthening the indirect effect on IWB.
Conclusions:
- AI can be viewed as a job resource that fosters employee innovation.
- Psychological capital is a key mechanism through which AI adoption influences IWB.
- A positive error management culture is vital for maximizing the innovative potential of AI adoption.
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