The Impact of Teamwork Climate on Hospital Employees' Job Satisfaction and Perceived Healthcare Quality

Background: Interdisciplinary teamwork is widely recognized as a critical component of high-quality healthcare delivery. Healthcare services are delivered through interactions between healthcare professionals and patients; employees' attitudes and behaviors may play a pivotal role in determining healthcare quality. Purpose: This study aimed to examine the effects of teamwork climate on employees' job satisfaction and perceived healthcare quality. Methods: A cross-sectional survey design was employed to assess hospital employees' perceptions of teamwork climate, job satisfaction, and healthcare quality. We adopted a structured questionnaire to collect data. A total of 528 questionnaires were distributed, and 462 valid responses were obtained, yielding a valid response rate of 87.5%. Data were analyzed using SPSS version 22.0. Descriptive statistics and one-way analysis of variance (ANOVA) were conducted to examine differences across demographic characteristics. Correlation analyses were performed to evaluate the relationships among teamwork climate, job satisfaction, and healthcare quality. Results: The findings indicated that teamwork climate was positively associated with perceived healthcare quality (r = 0.4333, p < 0.001) and job satisfaction (r = 0.695, p < 0.001). Conclusions: A positive teamwork climate is associated with higher levels of job satisfaction and improved perceptions of healthcare quality. These results suggest that hospital administrators should prioritize interventions that foster a supportive teamwork environment, as such efforts may enhance employees' work attitudes and contribute to better healthcare quality.