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Related Concept Videos

Types of Reports I: Hand-off Report01:25

Types of Reports I: Hand-off Report

A hand-off report, also known as a change-of-shift report, is a crucial nursing process that ensures the smooth transition of patient care responsibilities between nursing staff.
Following are the key components and categories of hand-off reports:
Purpose and Process:
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Levels of Communication I: Intrapersonal, Interpersonal, and Small Group01:29

Levels of Communication I: Intrapersonal, Interpersonal, and Small Group

Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

Role of Communication in the Nursing Process I: Assessment and Diagnosis

The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing process.

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Related Experiment Video

Updated: May 28, 2026

Intraoperative Assessment of Resection Margins in Oral Cavity Cancer: This is the Way
04:45

Intraoperative Assessment of Resection Margins in Oral Cavity Cancer: This is the Way

Published on: May 10, 2021

The Role of Interpersonal Communication Competence in Enhancing Intraoperative Hand-Off Quality.

Myoung Soo Kim, Jeong Eun Lee

    AORN Journal
    |May 27, 2026
    PubMed
    Summary

    Effective communication skills boost nurses

    Area of Science:

    • Nursing
    • Healthcare Communication
    • Patient Safety

    Background:

    • Intraoperative handoffs are critical for patient safety.
    • Communication breakdowns during handoffs can negatively impact nurses' self-efficacy and satisfaction.
    • This can compromise overall patient care quality.

    Purpose of the Study:

    • To examine the relationships between hand-off self-efficacy, satisfaction, and communication competence among operating room (OR) nurses.
    • To identify specific communication skills that enhance confidence and satisfaction during intraoperative handoffs.
    • To inform strategies for improving handoff quality and surgical patient safety.

    Main Methods:

    • A descriptive cross-sectional study was conducted.
    • Eighty OR nurses from a South Korean tertiary hospital participated.
    Keywords:
    communicationcompetencehand offsatisfactionself‐efficacy

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  • Validated questionnaires assessed self-efficacy, hand-off satisfaction (sending and receiving), and 10 communication competence subdomains.

    • Main Results:

    • Canonical correlation analysis revealed two significant variates.
    • Higher self-efficacy and satisfaction with both sending and receiving handoffs were strongly associated with interaction management, social appropriateness, efficiency, and expressiveness.
    • Receiving hand-off satisfaction was also linked to immediacy.

    Conclusions:

    • Specific communication skills are crucial for enhancing nurses' confidence and satisfaction with intraoperative handoffs.
    • Improving communication competence can lead to better handoff quality.
    • Integrating these skills into continuing education may improve surgical patient safety.