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Decoding dynamic emotional valence in GenAI interactions: insights from covariate-dependent Markov chains
Yiming Taclis Luo1, Ting Liu1, Patrick Pang1
1Faculty of Applied Sciences, Macao Polytechnic University, Macao, China.
Introduction:
User affective valence states evolve dynamically during human-GenAI interaction, yet existing research provides limited insight into how the quality of AI outputs is associated with these moment-to-moment emotional valence transitions.
Objective:
This study aims to fill this gap by proposing a covariate-dependent Markov chain model to examine how the quality of AI responses is associated with transitions in user emotional valence.
Methods:
We conducted an experiment on AI-assisted academic writing for university students and analyzed 886 interaction sequences.
Results:
The results show a significant polarization effect of AI response quality on user emotional valence state transitions: high-quality responses stabilize and reinforce positive emotional valence, while low-quality responses tend to trigger emotional deterioration. Furthermore, group differences based on emotional stability are also analyzed.
Discussion:
This research provides a new perspective for understanding emotional dynamics in human-computer dialogues and offers practical evidence for building emotionally adaptive GenAI systems.
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