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Primary Care or Primary Problem? Aligning Access Pathways with Patient Needs Across the Care Continuum.
Gregory J Privitera1, James J Gillespie2, Alexa Walton3
1Department of Psychology, St. Bonaventure University, St. Bonaventure, NY 14778, USA.
Journal of Market Access & Health Policy
|May 27, 2026
Summary
Multi-entry healthcare models, allowing nurses and other professionals as first points of contact, can improve equitable access and efficiency. Payer policy changes are key to supporting these team-based care approaches for better patient engagement.
Area of Science:
- Health Services Research
- Healthcare Policy
- Health Equity
Background:
- Healthcare access in the U.S. is influenced by payer policies that dictate reimbursement, care sequencing, and entry points.
- Existing gatekeeping functions can reinforce inequities, delaying care for marginalized populations.
- Reform efforts often overlook the fundamental design of healthcare access and patient entry rules.
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