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Hearing Through the Patient's Ears: Hearing Simulation for Counseling and Education
Hailey A Kingsbury1,2,3, Sarah E Kingsbury1,2, Michael J Cevette1,2
1Department of Otolaryngology-Head and Neck Surgery, Division of Audiology, Mayo Clinic, Scottsdale, AZ 85259, USA.
Hearing loss simulation significantly improved understanding and empathy among communication partners and healthcare professionals. This tool enhances patient support and medical training by illustrating the real-life challenges of hearing impairment.
Area of Science:
- Audiology and Hearing Science
- Medical Education
- Human Communication
Background:
- Hearing loss is often misunderstood, impacting patient care and communication.
- Effective counseling and empathy are crucial for individuals with hearing loss.
- Hearing loss simulation offers a method to convey patient experiences.
Purpose of the Study:
- To investigate the impact of a web-based hearing loss simulator.
- To assess understanding among communication partners, audiologists, and medical trainees.
- To explore the simulator's utility as a counseling and training tool.
Main Methods:
- Convergent parallel mixed-methods design.
- 72 participants (communication partners, audiologists, medical providers/students) used a guided hearing loss simulator.
- Post-simulation questionnaires assessed participant experiences.
Main Results:
- Communication partners reported increased understanding and empathy for hearing loss.
- Partners were more surprised than audiologists by speech understanding difficulties.
- Medical professionals valued the simulator for counseling and recommended its use.
Conclusions:
- Hearing loss simulation is effective for counseling and medical training.
- Simulation enhances empathy and communication in clinical and educational settings.
- Web-based simulators can bridge the understanding gap for hearing loss.
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