Mapping, displaying, and facilitating access to autism services: an Italian eHealth solution

Autism Spectrum Disorder (ASD) presents a significant global challenge, necessitating robust healthcare services and strategic policy planning. This study describes the development and implementation of a national eHealth solution to systematically map ASD healthcare centers across Italy.

The Italian National Institute of Health, under the mandate of the Ministry of Health, established a multidisciplinary working group to lead a co-design process for developing and implementing an eHealth platform that maps healthcare services for individuals with ASD across all Italian Regions and Autonomous Provinces.

The dynamic eHealth platform was developed and refined through a two‑step evaluation process to ensure technical reliability, standardized data collection, and alignment with operational needs. It is publicly accessible through the National Observatory for Autism website and systematically collects geographical and operational characteristics of healthcare services, the composition of multidisciplinary workforce across services, access procedures and public availability of information. As of 2024-2025, the platform has mapped 1,228 services for individuals with ASD and/or intellectual disability, covering both child and adult populations. More than 30,000 professionals are involved in delivering diagnostic and rehabilitative interventions. Analysis highlights regional disparities in service distribution and workforce composition.

The national eHealth platform provides a standardized, accessible solution that enhances transparency and coordination of ASD services across Italy. By consolidating verified service data, it supports navigation for individuals with ASD and their family and enables policymakers to monitor disparities and inform evidence‑based planning.