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Exploring User Experiences With the Lift App for Emotional Well-Being Among Youth With Type 1 Diabetes: Qualitative
Katie M Babbott1, Kristin Harrison Ginsberg1, Anna L Boggiss2
1Department of Psychological Medicine, Faculty of Medical and Health Sciences, University of Auckland, 85 Park Road, Grafton, Auckland, 1023, New Zealand, 64 93737599 ext 83073.
The "Lift: Thriving with Diabetes" app positively impacted emotional well-being for adolescents and young adults with type 1 diabetes (T1D). Feedback highlighted engaging features but suggested improvements for personalization and sustained engagement.
Area of Science:
- Digital mental health interventions
- Adolescent and young adult well-being
- Type 1 diabetes (T1D) management
Background:
- Individuals with type 1 diabetes (T1D) face increased psychological distress.
- Limited scalable support services exist for young people with T1D.
- Digital mental health interventions are crucial for diabetes care innovation.
Purpose of the Study:
- To explore qualitative feedback on the "Lift: Thriving with Diabetes" (Lift) well-being app.
- Assess user experiences with the Lift app among adolescents and young adults with T1D.
- Evaluate the app's engagement, functionality, and impact on well-being and coping.
Main Methods:
- Qualitative study involving 13 participants (9 adolescents/young adults, 4 support people).
- Virtual focus groups and 1-on-1 interviews were conducted.
- Directed content analysis guided by the Mobile Application Rating Scale framework.
Main Results:
- Participants found the Lift app engaging, user-friendly, and emotionally impactful.
- Positive feedback focused on interactive features (e.g., well-being tree) and calming aesthetics.
- Areas for improvement included content pacing, personalization, integration with other tools, and gamification.
Conclusions:
- User-driven digital tools can enhance well-being and connection for young people with T1D.
- Insights from the Lift app can refine digital health interventions.
- Tailored content and sustained engagement are key for long-term impact.
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