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Related Experiment Videos

Custodians climb career ladder through intensive training program.

B Miller

    Hospitals
    |April 16, 1979
    PubMed
    Summary
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    The University of Houston

    Area of Science:

    • Workforce Development
    • Organizational Behavior
    • Higher Education Administration

    Background:

    • Custodial staff comprise 90% minority women at the University of Houston.
    • Low turnover and absenteeism rates observed in the custodial services department.

    Purpose of the Study:

    • To evaluate the impact of a continuing education and advancement program for custodial staff.
    • To explore the correlation between staff development opportunities and departmental retention.

    Main Methods:

    • Analysis of training program participation and employee retention data.
    • Review of absenteeism and turnover metrics within the custodial services department.

    Main Results:

    • The training program offers significant continuing education and advancement opportunities.

    Related Experiment Videos

  • Minority women, representing 90% of the staff, are the primary beneficiaries.
  • A potential link exists between the program and reduced staff turnover and absenteeism.

    • Conclusions:

    • The University of Houston's custodial staff training program may contribute to low turnover and absenteeism.
    • Investing in staff development, particularly for underrepresented groups, can yield positive organizational outcomes.