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Assessing the Alignment of Long-Term Care Insurance Benefits and Service Provision: Evidence from Shandong, China and
Zhiyan Han1, Xinping Wang2, Huifen Ma3
1School of Healthcare Security, Shandong First Medical University, Jinan, People's Republic of China.
Risk Management and Healthcare Policy
|June 1, 2026
Summary
Long-Term Care Insurance in Shandong shows significant gaps between benefits and service supply. Human resources and payment standards are key barriers to effective care coordination and system sustainability.
Area of Science:
- Health Services Research
- Public Policy Analysis
- Gerontology
Background:
- Long-Term Care Insurance (LTCI) is crucial for supporting aging populations.
- Assessing the alignment between LTCI benefits and service availability is vital for system effectiveness.
- China's rapidly aging demographic necessitates robust LTCI policy evaluation.
Purpose of the Study:
- To evaluate the alignment between Long-Term Care Insurance benefit levels and long-term care service supply in Shandong Province.
- To identify intercity disparities and mismatches in LTCI benefit design and service delivery.
- To pinpoint key barriers hindering the coordination between LTCI benefits and service provision.
Main Methods:
- Utilized field investigations and administrative data (2023-2024) for 16 prefecture-level cities.
- Developed composite indicators for LTCI benefits (breadth, depth, sustainability) and service supply (capacity, human resources).
- Applied Entropy Weighted TOPSIS and Coupling Coordination Degree Model (CCDM) to assess alignment and identify obstacles.
Main Results:
- Significant intercity disparities observed in both LTCI benefit levels (F1: 0.237-0.798) and service supply (F2: 0.049-0.695).
- Only one city achieved high coordination; most were at primary or lower stages.
- Human resource capacity (36.9% of obstacles) and insufficient payment standards were dominant barriers.
Conclusions:
- Shandong's LTCI system exhibits significant heterogeneity and structural mismatches.
- Human resources and payment standards impede the translation of insurance funds into accessible care.
- Policy recommendations include integrated coordination, dynamic payment adjustments, and human resource stabilization for sustainability and equity.
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