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Preliminary Evaluation of a Large Language Model-Powered Chatbot for Osteoporosis Self-Management Education:
Jinling Huang1,2, Xiaolian Xin1, Chunyan He1
1Affiliated Hospital of Guangdong Medical University, Zhanjiang, China.
JMIR Formative Research
|June 2, 2026
Summary
A new large language model (LLM)-based chatbot for osteoporosis self-management education (SME) improved patient knowledge and adherence while reducing nurse workload. Further large-scale studies are needed to confirm these promising findings.
Area of Science:
- Digital Health
- Artificial Intelligence in Medicine
- Chronic Disease Management
Background:
- Self-management education (SME) is vital for chronic diseases but traditional methods are resource-intensive.
- Digital tools offer limited interactivity, and the effectiveness of large language model (LLM)-based chatbots for real-world SME is unproven.
Purpose of the Study:
- To assess the feasibility and preliminary effectiveness of an LLM-based chatbot (OPBot) for osteoporosis SME.
Main Methods:
- A randomized controlled trial compared OPBot with traditional health education in adults with osteoporosis.
- Outcomes included osteoporosis knowledge, nurse time, and disease management adherence.
- Chatbot response reliability was also evaluated.
Main Results:
- The OPBot group demonstrated significantly higher post-intervention knowledge scores (P=.01) and reduced nurse time (P<.001).
- Improved adherence was noted for calcium supplement intake (P=.02) and calcium-rich food consumption.
- OPBot responses achieved high reliability (89.4%) with excellent interrater agreement (Cohen κ=0.83).
Conclusions:
- LLM-based chatbots show potential for enhancing osteoporosis SME, improving patient outcomes, and reducing healthcare burden.
- Further large-scale research is recommended to validate these preliminary findings.