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Association Between Outpatient Physical Therapist Personality and Patient Management Outcomes: A Preliminary Study
David Chessen1, Troy Hooper, Phillip S Sizer
1Dep. of Physical Therapy, Seton Hill University, 1 Seton Hill Drive, Greensburg, PA 15601, USA. dchessen@setonhill.edu.
Journal of Allied Health
|June 5, 2026
Summary
Physical therapist personality traits, specifically extraversion and openness, are linked to better patient satisfaction. These findings suggest personality may play a role in optimizing patient care and physical therapist training.
Area of Science:
- Explores the intersection of psychology and healthcare delivery.
- Focuses on non-medical determinants of patient outcomes in physical therapy.
Background:
- Growing recognition of non-medical factors influencing healthcare outcomes.
- Need to understand the role of healthcare provider characteristics in patient management.
Purpose of the Study:
- To investigate the association between outpatient physical therapist (PT) personality traits and patient management outcomes.
- To identify potential links between PT personality and patient satisfaction, functional status, and billing practices.
Main Methods:
- Preliminary cross-sectional study involving 60 outpatient physical therapists.
- Utilized the Big Five Inventory-10 for personality assessment.
- Collected patient outcome data on functional status, satisfaction, and billing using standardized measures.
Main Results:
- Higher levels of PT extraversion (r = 0.33) and openness (r = 0.26) correlated with improved patient satisfaction.
- Extraversion significantly predicted higher patient satisfaction in regression analysis (b = 0.28, p = 0.03).
- No significant correlations were found between PT personality traits and functional status or billing practices.
Conclusions:
- Physical therapist personality traits, particularly extraversion, may positively influence patient satisfaction.
- Findings suggest implications for physical therapist training programs and workforce development.
- Further multi-site research is recommended to validate and expand upon these preliminary results.
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