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Generative Artificial Intelligence Chatbots for Parental Guidance in Pediatric Orthopaedics: A Pilot Feasibility
Wayne Yong Xiang Foo1, Kenneth Pak Leung Wong2,3, Arjandas Mahadev2,3
1Department of Orthopaedic Surgery, Sengkang General Hospital, Singapore, Singapore.
A new generative AI chatbot for pediatric orthopaedics shows high accuracy and safety. This tool can help parents understand their child's condition after clinic visits.
Area of Science:
- Orthopaedic Surgery
- Artificial Intelligence in Medicine
- Medical Education
Background:
- Parents of children with pediatric orthopaedic conditions lack reliable post-visit resources.
- Existing online resources vary in quality and general AI models have safety concerns.
- A specialized, supervised generative AI chatbot offers a potentially safer alternative.
Purpose of the Study:
- To develop and evaluate a purpose-built generative AI chatbot for pediatric orthopaedic parental education.
- To assess the chatbot's accuracy, safety, usability, and clinical acceptability.
Main Methods:
- A generative AI chatbot was trained on pediatric orthopaedic educational materials.
- The chatbot was refined by pediatric orthopaedic surgeons and evaluated by multidisciplinary clinicians.
- Evaluation used a 12-item Likert scale survey assessing key performance domains.
Main Results:
- The chatbot achieved high mean scores (over 4.0/5.0) in 11 of 12 evaluated domains.
- Clarity of explanation was unanimously endorsed; protocol alignment scored highest.
- Citation accuracy was the lowest-rated domain (4.00 ± 0.77); no hallucinations were detected.
Conclusions:
- A purpose-built generative AI chatbot demonstrated high clinical accuracy and acceptability.
- The chatbot effectively avoided unprompted treatment recommendations, supporting its use.
- Pilot findings suggest feasibility as a parental education adjunct in pediatric orthopaedics.
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