Satisfaction with nursing care among Jordanian burn patients admitted to burn critical care units: A cross-sectional...

Patient satisfaction with nursing care is a key indicator of healthcare quality in burn intensive care units (ICUs). However, limited evidence exists regarding predictors of satisfaction among burn patients in Jordan.

The aim of this study was to assess satisfaction with nursing care among burn patients admitted to a burn intensive care unit in Jordan and to identify demographic and clinical predictors associated with satisfaction.

A descriptive cross-sectional study was conducted between October 2024 and May 2025 in a specialized Burn ICU at a major military hospital in Jordan. Adult burn patients (n = 146) admitted for ≥ 48 h were recruited using convenience sampling. Satisfaction was measured using the Arabic version of the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ). Independent t-tests, ANOVA, Pearson correlation, and multiple linear regression were used. Significance was set at p < 0.05.

The mean satisfaction score was 48.88 (SD = 13.83), indicating moderate satisfaction. Higher income was associated with greater satisfaction (B = -6.529, 95% CI: -11.65 to -1.40, p = 0.014). Facial deformity predicted lower satisfaction (B = 7.743, 95% CI: 1.30-14.18, p = 0.019). Age showed a weak but significant correlation (r = -0.173, p = 0.037).

Satisfaction among burn ICU patients was moderate and influenced by socioeconomic and clinical factors. Targeted psychosocial and communication interventions may improve patient experience in burn critical care settings.